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no call stack information

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Hello I  am running a MPI application which is a hybrid i.e having 2 ranks on mic0 and mic1 each and 3 ranks on xeon 

I am trying to run vtune analyzes  for the ranks on mic. I do this by using VTUNE GUI from the host and select launch application and run a script which has a mpirun for all the 5 ransks in it

I am facing some problems:-

In the type of analysis i go in Knights Corner Platform and ..

problem 1: When i write 2 in "List of Intel Xeon Phi coprocessor cards:" option i get an error that one of my mic card is offline ( i performed miccrtl --status it shows both online)

problem 2: If i write 1 in the "List of Intel Xeon Phi coprocessor cards:" option  the collection runs and collects the analysis result but i do not get any function names, i get no "No call stack information"

(during compilation i put -mmic -g  options)

thank you for the help in advance


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