SIGSEGV on amplxe-runss

Hi,

We have a Linux box that I need to profile remotely. But it is failing to run `amplxe-runss -V` with a SIGSEGV (null pointer).

/var/mnt/disk0/misc/vtune_amplifier_2019.4.0.597835/bin64 # ./amplxe-runss -V
log4cplus:ERROR No appenders could be found for logger (perfrun.perfcollector).
log4cplus:ERROR Please initialize the log4cplus system properly.
amplxe: Fatal error: Unknown critical error
Aborted
 

Running under strace, the last lines before the SIGSEGV:

stat("/var/mnt/disk0/misc/vtune_amplifier_2019.4.0.597835/bin64/sep", {st_mode=S_IFREG|0755, st_size=381800, ...}) = 0            
uname({sysname="Linux", nodename="probe654", ...}) = 0                                                             
uname({sysname="Linux", nodename="probe654", ...}) = 0                                   
uname({sysname="Linux", nodename="probe654", ...}) = 0                                                                
mmap(NULL, 528384, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fc9e7bd9000                     
write(2, "amplxe: Fatal error: Unknown cri"..., 44amplxe: Fatal error: Unknown critical error                   
) = 44                                                                                                             
--- SIGSEGV {si_signo=SIGSEGV, si_code=SEGV_MAPERR, si_addr=NULL} ---      

Please find the crash info attached

The environment is a Linux from scratch 

/var/mnt/disk0/misc/vtune_amplifier_2019.4.0.597835/bin64 # uname -a
Linux probe654 4.14.33 #1 SMP PREEMPT Wed Jul 24 05:49:14 IST 2019 x86_64 GNU/Linux

model name      : Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz

Any idea what can I do?

Many thanks

André Tupinambá