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Error: Failed to allocate Injector, Error = INJECTOR_ERR_FAILED_TO_CREATE_REMOTE_THREAD

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Hello,

I just installed the VTune Amplifier XD (2013) evaluation edition (I have had a license key ordered but I have not yet received it).

I am trying to look into some performance issues that are occurring in some Java /or/ C++ code (the Java layer is the main codebase, but via JNI we utilize C++ code, also). The application cannot run standalone, however - so I cannot launch if from the command line; it has to run within a processing server (that runs as a java process owned by "SYSTEM", according to the Task Manager - I could be mistaken, but I do not believe that I can change this to run as Administrator, which is the user I log onto the system as). I am also running on a vCloud image, it appears that we are using VMware vCloud Director 5.1. The last point that is probably important is that it isn't the Oracle JVM, but rather our internally packaged JVM (I'm not sure if there are differences though I know that technically only Oracle JVM is supported, and I've already received confirmation from our build team that they could rebuild everything with the Oracle JVM in a one-off build for me if that would resolve the issue with VTune).

I am able to create a project (attach to process) and start running a "Basic Hotspots" analysis. When I hit stop I get an error "The data cannot be displayed: there is no viewpoint applicable for the data." The collection log claims that Analysis completed successfully, same with finalization - but in the Collector Messages there is "Error: Failed to allocate Injector, Error = INJECTOR_ERR_FAILED_TO_CREATE_REMOTE_THREAD". 

Aside from http://software.intel.com/en-us/forums/topic/281826#comments I have not found anything related to this error, and that was in 2011 and didn't seem to have a happy ending.

Is anyone familiar with this issue/have any ideas for how to get around it?

* Is it caused by being on a VM?

* Is it caused by using a non-Oracle JVM?

* Is it caused by attaching to a process that is run by a different user ("SYSTEM") than the user that is running VTune ("Administrator")?

Thank you to anyone who is able to provide any assistance,

Sophie

 

 


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